FAQ

 

When will I receive my order?
Estimated date of delivery is within 7-14 business days.

Missing item
Please contact us immediately about the missing item so we can refund you back.

Can I cancel or change my order?
Not cancellable after two hours has passed of placing the order.Order amendment is accepted if the processing of order hasn't initiated yet. Please contact us at info@threesixtytrend.org to check order status.

The item received is broken or defective
Please contact us for replacement or refund.

What payment method you accept?
We accept the following payment methods:
American Express,Diners Club,Apple Pay,Discover,Google Pay,Maestro,Mastercard,Paypal,Shop Pay,Union Pay,and Visa

Is my information secure?
Yes, your information is secure with us. We take your privacy and security very seriously. Our website uses advanced encryption technologies, such as SSL (Secure Socket Layer), to protect your personal and payment information during transmission. Additionally, we comply with industry-standard security practices and regularly update our systems to guard against unauthorized access, data breaches, and other potential threats. We do not share your information with third parties except as necessary to process your orders and provide you with the best service possible. If you have any concerns about your data security, please feel free to contact us.